This is not my child. I tried to get pictures of their rashes that nicely cover each of their faces, but the rash wasn't really showing up enough to adequately demonstrate how nasty it is, so I gave up.
Naturally, I called my pediatrician right away (read: first thing in the morning) because I knew that Prednisone was in order (we have "been there, done that" a few times already). I left a message on the nurses' voicemail, otherwise known as the black hole, and I waited....and waited......and waited, until 4 stinkin hours had passed and I never heard anything back. So I very nicely called the front desk to check the status of my call (as my kids are itching and whining) whereby they put me on hold. For 10 minutes. At that point, they come back to let me know that "call volumes are high and they will get to me when they can", so she took down my info again and we cordially hung-up.
So I waited....and waited.....and waited some more, until around 8:00 p.m. when I decided "ya know what?, I don't think they are going to be calling". That was the point when I got frustrated.
I love my pediatrician. In fact, I have used him ever since Ty was 3 (meaning he has had all of my others since infancy). He knows my kids and he takes great care of them, but I can never seem to get in when my kids are sick, I never get a return phone call in any *reasonable* amount of time, and they have to schedule well-appointments almost 6 months out. Is this normal? I don't know if I will feel better or worse if you say yes, truthfully.
Anyway, I called them again first thing this morning and I explained that they never called me back yesterday, so I got put on hold again. When she finally came back, she told me that she was handing the paperwork to the nurse as soon as we hung up and that she would call me right away. 2 hours later, she called. I am still waiting to see if the prescription will be called in or not. GRRRRRR!!!
By the way, we are treating the kids with some over-the-counter stuff that will temporarily relieve the itching that's so miserable. So, what would you do?